Personalized Customer Messaging with our SMS Marketing Service
Our SMS marketing service, powered by a robust SMS gateway integrated with a range of telco providers around the world, enables businesses to reach their customers instantly and effectively through targeted SMS campaigns. Engage your audience, boost conversions, and enhance customer relationships with a powerful and versatile platform that combines marketing and reliable message delivery.
Bulk Messaging
Send SMS messages to a large audience quickly and efficiently. Our platform allows you to reach thousands of customers simultaneously, ensuring your message is delivered promptly and effectively.
Personalization
Customize your messages to include personalized content such as the recipient’s name, purchase history, or special offers. Personalization increases engagement and makes your customers feel valued.
Scheduled Messaging
Plan and schedule your SMS campaigns in advance. Our scheduling feature ensures your messages are sent at the optimal time for maximum impact, improving the chances of your message being read and acted upon.
Automated Campaigns
Automate your SMS marketing campaigns based on triggers such as customer behavior, dates, or events. Automation saves time and ensures your messages are timely and relevant.
Branded SMS
Enhance your brand recognition by sending messages with your company name instead of a random phone number. Branded SMS increases trust and credibility with your audience.
Premium Rate SMS
Offer convenient payment options through Premium SMS. This service allows consumers to pay for goods and services by sending or receiving SMS messages to/from a premium-rated short phone number (shortcode). Premium SMS is ideal for high-volume micro-payments, discreet purchases, and transactions that don’t require credit cards or bank accounts.
How Premium SMS works:
- Sending a Premium SMS: Consumers are charged a one-time fee by sending an SMS to a premium-rated shortcode. This is known as MO (mobile originator) billing.
- Receiving a Premium SMS: Consumers opt-in (often double opt-in) to receive SMS on a periodic basis, being billed for every premium SMS received. This is known as MT (mobile terminating) billing and is typically used for subscription services.
- Benefits: Quick purchases, private transactions, single or ongoing payments, and no need for bank transfers or credit cards.
Multi-currency Support
Accept and manage payments in different currencies, allowing you to expand your global reach and cater to a diverse customer base.
Secure and Flexible Message Routing
Protect your payments with encryption and authentication, ensuring your payment data and customers remain safe. Send and receive messages with end-to-end encryption, ensuring the security and privacy of your communications.
Reliable Message Delivery
Configure message guarantee schemes through different telecommunication companies to ensure message delivery assurance.
Bulk Messaging Campaigns
Schedule bulk campaigns and receive detailed campaign reports. Bulk SMS service allows sending messages to a large number of people simultaneously.
High Throughput
Handle high volumes of SMS traffic with a minimum of 2000 transactions per second (TPS) in our biggest deployment, processing over 80 million transactions per month.
SMS Advertising Engine (Ad Riders)
Promote new services and products by attaching pre-set adverts to your messages, reaching both potential and existing customers effectively.
Customizable Reporting
Generate and customize reports on your payments, and gain insights into your financial performance. Our reporting tools help you track key metrics and optimize your marketing strategies.
Diverse Use Cases
Promotion and Marketing
Use our various features to grow and elevate your market position, broadening and enhancing your market reach through promotional discounts, as well as seasonal and personalized offers.
Information Sharing
Ensure pertinent information is available to your customers by sending and receiving information seamlessly, such as order status updates, customer service ticketing, and changes to opening hours or service availability.
Data Collection
Gather and measure customer feedback regarding your services and products to improve overall satisfaction, including NPS (net promoter score) and CSAT (customer satisfaction) SMS surveys to measure and improve the overall customer experience.
Benefits of SMS Marketing
Immediate Reach
SMS messages are typically read within minutes of being received, ensuring your message reaches your audience quickly and effectively.
High Open Rates
SMS boasts higher open rates compared to email, increasing the likelihood that your message will be seen and acted upon.
Cost-Effective
SMS marketing is a cost-effective way to reach a large audience, providing a high return on investment for your marketing efforts.
Hyper Personalized
Engage with your customers in a direct and personal way by using first names and individualized messaging.
Try our SMS Marketing Service
SMS marketing fosters a stronger connection with your audience, leading to improved customer loyalty and retention.
Contact us today to learn more about how our SMS marketing service and gateway can help you reach your marketing goals and improve your customer relationships.
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